Jeremy Ambrose of Zoom IT has been a consultant for our retreat center, Stillheart  www.stillheart.net, for the past two years, though he serves both small businesses and individual home users as well.  His knowledge of PCs and networking is vast and the best part about it is that he's more than willing to teach you all that he knows, and educating you as the consumer is also as important as resolving whatever issue you have.  He is efficient (quick, never bills more hours than anticipated), hardworking, his pricing is standard and not exorbitant (you certainly get more for your money  working with Jeremy than dealing with places like Geek Squad or Fry's Electronics), and he has great integrity and honesty (which can be hard to find with this specific service considering any ol' dude can say he's a computer tech on Craig's List).  Jeremy has always resolved an issue he has sought to fix, always explained in easy to understand terms the extent of his work, and never has undertaken a task he is unequipped to do.  The awesome thing about this service is that they actually refer you to people and services if they are unable to handle a task for whatever reason (and our network and resources have been greatly strengthened because of this!).  Really, you can't miss with Zoom IT! Thanks Jeremy!

Devon A. Director of Stillheart

-------------------------------------------------------------------------------------------------------------------

Zoom IT, AKA Jeremy Ambrose is the MIRACAL worker of IT and Computers!  He brought my lifeless piece of junk back to life and then some!  I can honestly say my computer didn't even run this well the day I took it out of the box!  With one phone call I received stellar customer service, someone easy to talk to (not all of us speak like Bill Gates) and best of all - FAST and AFFORDABLE solutions to my computer nightmare!  He definitely knows how to bring a computer back from the grave and keep it thriving!  

Take it from someone who lives and dies by their computer!   Without my computer my Virtual Assistant Company (www.virtualgtg.com) would be dead in the water.  I definitely plan to make Zoom IT my tech support company for my own business and I recommend anyone out there to do the same!

Shannon B.

-------------------------------------------------------------------------------------------------------------------

Dear Zoom-it,

Zoom-it saved my butt. I thought I had lost close to two hundred gigabytes of irreplaceable information. I had heard horror stories of hard drive rebuilds costing as much as a couple thousand dollars. That was not an option. Fortunately the helpful and knowledgeable support at Zoom-it was able to recover it for me for a fraction. They not only recovered all my lost files but they also took the time to explain what went wrong and how to prevent the same thing from happening in the future.

I can’t thank you enough.

Sincerely,
Nick Clurman

Palo Alto, CA

 

Integrity

We publicly disclose our pricing so you can see we have no hidden charges. We provide honest service which is why we provide our pricing and agreement to you ahead of time.

Efficiency

We use the best hardware and software diagnostics tools in the industry with one goal in mind: To save you time and money! These tools help pinpoint hardware problems, diagnosing your issues quickly and accurately